Our story

More than cleaning.
Care and craft.

We started with a simple belief: a great pair of shoes or a beautiful bag changes how you walk into a room. They carry confidence, character and stories, and they deserve the care they were made with.

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Justin Lee Hall, Owner and Managing Director
Justin Lee Hall Owner and Managing Director
43,000+
Shoes and bags restored
10,000+
Happy customers across the UAE
500+
Designer items revived every month
4.7
Stars on Google
150+
Google reviews
6 days
Open Monday to Saturday, 9am to 6pm

From a small cleaning service to Dubai's specialist.

The Shoe Doctor DXB began as a small cleaning service. It has grown into Dubai's specialist for shoe and bag cleaning, repair and restoration.

Today clients across the UAE trust us with the pieces they care about most. Every clean, every polish and every restoration is done by hand, material by material.

Client pairs lined up on the counter

What we look after

Restoration, redefined

We believe in second chances, not just for shoes and bags, but for craftsmanship itself.

Every mark tells a story, and we're here to make sure yours keeps walking strong. Our team blends skill and premium care to bring your favourites back to life.

Justin Lee Hall Managing Director

New lining, hand-stitched heel New lining, hand-stitched heel

Every clean, every polish, every restoration.

Boots Cleaning, before Boots Cleaning, after Boots Cleaning Book From AED 130 Heel Cleaning, before Heel Cleaning, after Heel Cleaning Book From AED 95 Medium Bag Cleaning, before Medium Bag Cleaning, after Medium Bag Cleaning30 to 40 cm Book From AED 400 Yellow Sole Treatment, before Yellow Sole Treatment, after Yellow Sole Treatment Book AED 40

08 Reviews

Reputation built on results.

4.7

150+ reviews on Google

Read them on Google
  • Dan & Nick
    Verified Google review

    I just had my wedding shoes delivered after being cleaned and they look brand new. So impressed with the service and quality.

  • Anel
    Verified Google review

    Shoes and bag were collected and returned. I am so happy with the outcome. Highly recommend the Shoe Doctor DXB.

  • OGEE
    Verified Google review

    I Highly recommend 100% Fast + clean + on time + the repair is better from the brand itself.

  • Bayan K.
    Verified Google review

    If you’re thinking about giving your shoes a second life - go to Shoe Doctor DXB!! They are insane!!! I gave them my sneakers, heels, even my poor Birkenstocks, and they cleaned and repaired everything SO GOOD. My Birkenstocks now look better than brand new! Fast, professional, and honestly better than I even expected. Highly recommend trying their service, you’ll be obsessed too!!

  • Filippo
    Verified Google review

    They picked up at my door, cleaned them perfectly, restored a badly damaged pair, and delivered each one in its own bag.

  • Greg H.
    Verified Google review

    Absolutely incredible. I thought my shoes were past being fixed due to the deep scratches in them, and they literally look the same as when I bought them 5 years ago.

  • Steven B.
    Verified Google review

    Thank you so much for this total restoration! It surpassed my expectations,and breathed new life into my shoes. Highly recommend!

Clean anywhere, anytime.

We didn't stop at the workshop. The same care comes home in our cleaning kit and wipes, for the days between visits.

The whole care shop

12 Visit

The Shoe Doctor HQ

Drop off
Office 312G, 3rd Floor, Ibn Battuta Gate Offices, Jebel Ali Village, Dubai
Hours
Mon to Sat, 9am to 6pm. Closed Sunday. Dubai pickups still run on Sundays.
Pickup
Free pickup and delivery in Dubai over AED 320. AED 30 under AED 320. Abu Dhabi AED 100, minimum order AED 500, pickup on Monday, Wednesday and Saturday only.
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