Shipping policy

Pickup and delivery

• Dubai: free pickup and delivery on orders over AED 320. Orders under AED 320 pay AED 30. Pickups from your location run every day, Sunday included.
• Abu Dhabi: AED 100 for pickup and delivery, with a minimum order of AED 500. Pickups run on Monday, Wednesday and Saturday only.
• Other emirates: drop off and collect at our office: Office 312G, 3rd Floor, Ibn Battuta Gate Offices, Jebel Ali Village, Dubai. Open Monday to Saturday, 9am to 6pm. Closed Sunday.

Turnaround

• Shoe cleaning: back in about 4 days.
• Bag cleaning: around 5 working days.
• Restoration and repairs: 7 to 10 days.
• Express: back in 24 hours, +AED 75 per pair.
• Same-day: +AED 100 per pair. Collected 11am to 2pm, returned 6pm to 9pm the same evening.

Care shop orders

Care products are delivered in Dubai within 1 to 2 days.

Questions

Message us on WhatsApp at +971 58 503 3701 or email info@shoedoctordxb.ae.