The Doctor Concierge Private

Monthly shoe care for a serious rotation.

Collected from your door in Dubai, back the next day.

Private
The Doctor Concierge Monthly membership · Dubai
Front
  • 20 pairs cleaned each month
  • 4 collection and return rounds
  • Next-day return on every included clean
  • One Dubai address · Shoes only
Monthly AED 2,500
Back

AED 2,500 a month

Two 10-pair Express bundles cost AED 3,400. You keep AED 900.

Enquire on WhatsApp (opens WhatsApp in a new tab)

A standing monthly arrangement for the shoes you actually wear. Twenty pairs a month, cleaned and returned the next day, across four collection rounds from your Dubai address. Membership is arranged personally on WhatsApp, so there is nothing to book or check out here.

What's included

  • 20 pairs of shoes cleaned each month, any type of shoe
  • Express shoe cleaning, with next-day return on every included clean
  • 4 collection-and-return rounds a month
  • Collection and return from one Dubai address

Not included

  • Bags, repairs and restoration, which are charged separately
  • Treatments beyond the clean, such as yellow sole treatment or sole guard
  • Rollover: unused pairs do not carry over to the next month

How it works

  1. 01 Message us on WhatsApp Tap the button and your message is ready to send.
  2. 02 We reply personally A member of our team confirms your Dubai collection address and talks you through the allowance, the rounds and the terms.
  3. 03 Pay by link We send a payment link on WhatsApp. Membership is paid monthly, in advance, and starts once payment is confirmed.
  4. 04 Book each round Message us on WhatsApp whenever you want a collection, and we arrange the time with you.
  5. 05 Back the next day Your pairs come back the next day, at about the time we collected them. Up to four rounds a month and 20 pairs in total.

Who it is for

For clients with a rotation, not a single pair: office loafers, weekend sneakers, the pairs saved for occasions. It replaces booking each clean with one standing monthly arrangement.

A pair of tan suede loafers on the workshop table
For the office
A pair of black and white canvas sneakers on the workshop table
For the weekend
A pair of black monk strap shoes on the workshop table
For the evening
A pair of leopard print slip-on shoes on the workshop table
For the occasion

Questions

Are bags, repairs or restoration included?

No. The membership covers shoe cleaning. Bags, repairs and restoration are charged separately.

Which shoes are included?

Every type of shoe: sneakers, leather, suede, heels, boots and more. The membership covers cleaning only. Treatments beyond the clean, such as yellow sole treatment or sole guard, are charged separately.

How quickly do my shoes come back?

The next day, at about the time we collected them. Pairs collected on a Saturday come back on Monday. We work on public holidays.

How do the collection rounds work?

You get four collection-and-return rounds each month, from one Dubai address. Each round is one collection with its matching return. Book each round with us on WhatsApp.

Do you collect outside Dubai?

Membership collections are from one Dubai address.

What if I don't use all 20 pairs?

Unused pairs do not roll over to the next month.

How do I pay?

Membership is paid monthly, in advance, through a payment link our team sends on WhatsApp. It starts once payment is confirmed. There is no checkout on the website.

Can I pause or cancel?

Yes, at any time. Message us on WhatsApp.

What results can I expect?

Every pair gets our full expertise. We try everything possible for the best result, never at the risk of damaging the item or causing colour loss, and we tell you honestly what is achievable before we start.

Your rotation, handled.

AED 2,500 a month

Two 10-pair Express bundles cost AED 3,400. You keep AED 900.

Enquire on WhatsApp (opens WhatsApp in a new tab)

Shoes only. Bags, repairs and restoration are charged separately.